FAQs

FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

1.Can you produce special led driver specs and size according to our needs?

Yes, sure. We can make OEM&ODM,customization.
Our engineer can design led driver according to customer’s spec and size requirement.

2.Who pay for the mode design fee if we want to make new mode led driver?

We charge small amount mode fee before we design, after you order, we will return your mode fee to you.

3.Can we arrange somebody to inspect the goods before delivery?

Yes, sure, welcome to inspect before delivery. You can appointed your people in China to come to our factory or appointed any third part company, such as TUV, SGS, etc to inspect the goods before delivery

4.What's the Payment do you have?

We accept payment transfer via T/T and PAYPAL.

5.What's the normal lead time?

10 working days for samples, 20 working days for mass production.

6.Can i get a sample for testing?

Sure, but sample fees should be charged on your account.

7.Can i get products with my own logo?

Sure, you can, MOQ is 500pcs.

8.What can you do if the product is broken?

We promise to replace new ones to you if there is any defective happen during the warranty period.

9.What's the MOQ?

Our MOQ is 50pcs. Better price for large quantity.

10.What's shipping mode can we choose?

Express, Sea and Air transportation (optional).

11.What's the trade terms you can do?

We accept EXW,FOB..(Optional)

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